Questions to ask
What level is the course? What are the entry requirements? What support is available? What happens after this course?
Practical signposting for families supporting young people through careers decisions, college choices, EHCP reviews, transition planning, travel, social care and preparation for adulthood.
Choosing a provider is about more than the course title. It is also about support, travel, confidence, independence, entry requirements and progression.
What level is the course? What are the entry requirements? What support is available? What happens after this course?
Open events, tasters, tours and transition visits can help families judge whether the setting feels right.
Ask about EHCP support, communication needs, personal care, anxiety, behaviour, independence and safeguarding.
Find out whether the course leads to another level, supported internship, apprenticeship, employment or adult support route.
EHCP reviews should help young people plan for adulthood, particularly from Year 9 onwards.
Reviews should consider employment, independence, community inclusion and health.
The young personβs views, interests, hopes and worries should be central to transition planning.
Discuss realistic options early, including college, supported internships, supported employment and specialist provision.
Careers interviews, provider visits, tasters, work experience and school reports can all support planning.
The right next step may change depending on age, course level, EHCP needs, independence, travel and future goals.
Young people may move into college, sixth form, supported learning, vocational courses, apprenticeships or work-based pathways.
Families should check course availability, funding, EHCP arrangements and adult social care support where relevant.
Entry Level, Level 1, Level 2 and Level 3 courses have different expectations and entry requirements.
Popular courses and specialist providers can fill quickly. Apply, visit and ask questions early.
Travel can be one of the biggest practical issues when moving from school to college or work-based learning.
Find out whether the learner is expected to travel independently, with family support or with formal transport assistance.
Some learners may benefit from structured travel training to build confidence and safety skills.
Travel arrangements can be different after 19. Families should check local authority guidance carefully.
Consider distance, bus routes, start times, anxiety, safety, weather and what happens if something goes wrong.
Different young people need different routes into employment. Apprenticeships, supported internships and supported employment are not the same thing.
Paid jobs with training. Learners need to meet employer expectations and apprenticeship entry requirements.
Structured work-based programmes for young people with EHCPs, usually focused on moving into paid employment.
One model of supported internship, usually delivered with an employer and job coach support.
Support to help someone get and keep paid work, including job coaching and workplace adjustments.
π€ Social Care and Wider Support
Some young people and families need advice, support or an assessment from social care as part of transition planning. Social care support is separate from education support, so it is worth asking early, ideally from Year 9 and well before the young person turns 18.
π€ More on adult social care and the Care Act β
Children's social care
A disabled child or young person under 18 can be assessed by children's social care. Support might include short breaks, help at home or a direct payment.
Transition assessment
If a young person is likely to need care and support after 18, families can ask adult social care for a transition assessment before their 18th birthday, so support is ready in time.
Carer support
Parents and carers can ask for a carer's assessment of their own needs, including how caring may change as the young person moves into adulthood.
Joined-up planning
Social care needs should be recorded in the EHCP. Ask for social care to be invited to annual reviews, especially from Year 9 onwards.
π Social care contacts by local authority
Contact the council where the young person lives. Use the children's team for under-18s and the adult team for anyone 18 or over, or to start planning a transition assessment.
Liverpool
Children's social care
Children's Advice and Support Service (CASS)
π 0151 459 2606Weekdays, 8am to 10pm. The front door for children who need help or protection, and a route into Early Help.
Liverpool children's social care βAdult social care
Adult Access
π 0151 459 2606Lines can be busy, so the council suggests making an adult social care enquiry online where possible. It aims to review needs within 10 days.
Request an adult assessment βKnowsley
Children's social care
Multi-Agency Safeguarding Hub (MASH)
π 0151 443 2600Monday to Friday, 9am to 5pm. Out of hours, the same number reaches the Emergency Duty Team for emergencies only.
Knowsley children's social care βAdult social care
Knowsley Adult Social Care
π 0151 443 2600Call, or complete the online βRequest a care assessmentβ form. Make sure every required question is answered so the request can be progressed.
Request an adult assessment βSefton
Children's social care
Children's Help and Advice Team (CHAT)
π 0151 934 4013Mon, Tue and Thu 9am to 5:30pm; Wed 10:30am to 5:30pm; Fri 9am to 4pm. Out of hours: Emergency Duty Team 0151 934 3555.
Sefton children's social care βAdult social care
Sefton Adult Social Care
π 0345 140 0845Monday to Thursday 9am to 5:30pm; Friday 9am to 5pm. A team member will contact you to arrange next steps and an assessor visit.
Request an adult assessment βSt Helens
Children's social care
Contact Centre (option 2)
π 01744 676767Office hours. Out of hours: Emergency Duty Team 0345 050 0148. If the child already has a social worker, call 01744 671281.
St Helens children's social care βAdult social care
Contact Cares
π 01744 676767Email: contactcares@sthelens.gov.uk. The first point of contact for adult social care referrals.
Contact Cares βWirral
Children's social care
Integrated Front Door
π 0151 606 2008Monday to Friday, 9am to 5pm. Out of hours: 0151 677 6557.
Wirral children's social care βAdult social care
Central Advice and Duty Team (CADT)
π 0151 606 2006Monday to Friday, 9am to 5pm. Email: cadt@wirral.gov.uk. Out of hours: 0151 677 6557.
Wirral adult social care βHalton
Children's social care
Integrated Contact and Referral Team (iCART)
π 0303 333 4302Out of hours: Emergency Duty Team 0345 050 0148.
Halton social care contacts βAdult social care
Halton Adult Social Care
π 0303 333 4301Halton also has a Transition Team for young people moving towards adult services: Transition Team referral form.
Halton adult social care ββ What to do next
Contact details were checked in October 2026 and can change. Always check the council website before calling.